BOSS Center for Learning and Development is led by a team of experienced professionals with over two decades of expertise in software engineering, IT services.
Our team has experience in Telecom BSS/OSS, Healthcare Insurance, Digital Marketing, ERP (HR/Payroll Modules).
Meet our team
M Sanan
M Sanan has 22 years of experience in IT, Software Development, and Learning & Development.
He is a PMP-certified Project Manager and has worked in the USA, Cyprus, and India in customer-facing roles.
Before becoming a Learning & Development Project Manager, he was a Telecom-BSS expert.
He has delivered training to telecom companies like Singtel, Optus, True, Azercell, Telia, AT&T, US Cellular, Vivo, Vodafone, and many others.
At BCLD, he develops training material on BSS products—Mediation, Charging, Billing, AR, Journaling, Collection.
His profile is available on LinkedIn:
LinkedIn Link
Divya Thakur
Divya has 15 years of experience in digital marketing.
At BCLD, she leads trainings in paid media strategy, campaign optimization, and performance-driven reporting.
Her expertise spans Google Ads, Apple Search Ads, and marketing automation.
She designed a 'Train the Trainer' program focusing on Generative AI in paid media campaigns.
More info: Click here.
Juhi Tandon
Juhi has 15 years of experience in the Telecom BSS domain.
At BCLD, she develops training material on CRM, OMS, and Digital Platforms for B2C and B2B.
Her contributions: Click here.
Kriti Arora
Kriti has 10 years of IT industry experience, followed by 6 years as a lecturer at Delhi University.
She worked at Perot Systems India, DXC Technologies, and Delhi University.
At BCLD, she trains professionals in Healthcare Insurance and HIPAA.
Her courses target IT professionals seeking domain knowledge in Healthcare and General Insurance.
Shridhar Joshi
Shridhar is working as a Technical Project Lead in an IT company and handling team of 20 people. Having an experience of QA worked in different domain.
Having 15 years experience, he is BCLD's master trainer for QA processes/tools .
Your Self
BCLD welcome Industry Veteran to join our team of Corporate Trainers / Edtech Consultants.
Click here to add your profile.
Your profile will be reviewed and you will be contacted for further information.
